Privacy policy

Privacy Policy

The controller responsible for data processing is:

Eminia Trading GmbH
Gernotstrasse 16
44319 Dortmund

Email: datenschutz@eminiatrading.com
Phone: +49 231 886 8082

We appreciate your interest in our website. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

1. Access Data and Hosting

You can visit our website without providing any personal information. Each time a webpage is accessed, the web server automatically saves a so-called server log file, which contains information such as the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. This access data is evaluated solely for the purpose of ensuring the smooth operation of the website and improving our services. This serves to protect our overriding legitimate interests in the accurate presentation of our services, in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR. All access data is deleted no later than one month after the end of your visit to our website. All access data is processed only as long as necessary to achieve the processing purposes mentioned above.

Hosting
The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected via forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: Canada, New Zealand, Japan, United Kingdom, USA.

The adequacy decision for the USA serves as the basis for data transfers to third countries, provided the respective service provider is certified. Until our service providers are certified, data transfers continue to be based on the following: Standard Contractual Clauses of the European Commission.

Our service providers are located and/or use servers in the following countries: Australia, India, Singapore.

There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these safeguards: Standard Contractual Clauses of the European Commission.

2. Data Processing for Contract Fulfillment and Contact

Data Processing for Contract Fulfillment

We collect personal data when you voluntarily provide it to us in connection with your order or when contacting us (e.g., via contact form or email). Required fields are marked as such because we absolutely need this data for contract fulfillment or to process your inquiry, and you cannot complete the order or send the inquiry without providing it. The specific data collected is evident from the respective input forms.

We use the data you provide for contract processing and handling your inquiries (including inquiries regarding and processing of any existing claims arising from warranty, performance issues, and the right of withdrawal, as well as any statutory update obligations) in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR. Further information on the processing of your data, in particular its transfer to our service providers for order, payment, and shipping processing, can be found in the following sections of this privacy policy. After complete contract fulfillment, your data will be restricted from further processing and deleted after the expiry of any applicable tax and commercial law retention periods in accordance with Article 6 Paragraph 1 Sentence 1 Letter c GDPR, unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR or we reserve the right to use your data beyond this scope, which is legally permitted and about which we inform you in this policy.

Further information on the processing of your data, in particular its transfer to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this privacy policy.

Contacting Us

As part of our customer communication, we collect personal data to process your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 Letter b of the GDPR if you voluntarily provide this data to us when contacting us (e.g., via contact form, live chat tool, or email). Required fields are marked as such, as we absolutely need this data to process your inquiry. The specific data collected is evident from the respective input forms. After your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR, or we reserve the right to use your data beyond this scope, which is legally permitted and about which we inform you in this statement.

3. Data Processing for the Purpose of Order Fulfillment

For the purpose of fulfilling the contract in accordance with Article 6 Paragraph 1 Sentence 1 Letter b of the GDPR, we forward your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

Data transfer to shipping providers for the purpose of delivery notification

If you have given us your express consent during or after your order, we will, based on this consent and in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR, forward your email address to the selected shipping provider so that they can contact you before delivery to announce or coordinate the delivery.

You can revoke your consent at any time by contacting us using the contact details provided in this privacy policy. After revocation, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes permitted by law, about which we inform you in this policy. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

4. Data Processing for Payment Processing

When processing payments in our online shop, we work with the following partners: technical service providers, credit institutions, and payment service providers.

4.1 Data Processing for Transaction Processing

Depending on the payment method selected, we forward the data necessary for processing the payment transaction to our technical service providers, the commissioned credit institutions, or the selected payment service provider, insofar as this is necessary for processing the payment. This serves the purpose of fulfilling the contract pursuant to Art. 6 Para. 1 Sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g., on their own website or via technical integration in the ordering process. The data privacy policy of the respective payment service provider applies in this respect.

Depending on the payment method selected, data may be transferred to third countries outside the EU/EEA for which the European Commission has determined an adequate level of data protection by decision. Insofar as data is transferred to third countries outside the EU/EEA for which the European Commission has not issued an adequacy decision, the cooperation is based on standard contractual clauses for data protection issued by the European Commission.

If you have any questions about our payment processing partners or the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

4.2 Data processing for fraud prevention and optimization of our payment processes

Where necessary, we may provide the aforementioned service providers with additional data, which they will use together with the data required for processing the payment for the purposes of fraud prevention and optimizing our payment processes (e.g., invoicing, processing disputed payments, supporting accounting). This serves our legitimate interests, which, in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, override any conflicting interests, in protecting ourselves against fraud and in efficient payment management.

5. Email Advertising

Email Newsletter with Subscription

When you subscribe to our newsletter, we use the data required for this purpose or data you have separately provided to send you our email newsletter regularly based on your consent pursuant to Art. 6 Para. 1 Sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time by sending a message to the contact details provided below or by using the unsubscribe link in the newsletter. After unsubscribing, we will delete your email address from the mailing list unless you have expressly consented to further use of your data pursuant to Art. 6 Para. 1 Sentence 1 lit. a GDPR or we reserve the right to further data processing as permitted by law, about which we inform you in this privacy policy.

6. Cookies and Other Technologies

6.1 General Information

To make visiting our website attractive and to enable the use of certain functions, we use various technologies, including so-called cookies, on different pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of your browser session, i.e., after you close your browser (session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). You can find information about the storage duration in the overview in your web browser's cookie settings.

Protecting Privacy on Devices

When you use our online services, we use essential technologies to provide the explicitly requested digital service. Storing information on your device or accessing information already stored on your device does not require your consent in this respect.

For non-essential functions, storing information on your device or accessing information already stored on your device requires your consent. Please note that if you do not grant your consent, some parts of the website may not be fully functional. Any consent you have given will remain valid until you adjust or reset the relevant settings on your device.

Subsequent data processing through cookies and other technologies

We use technologies that are essential for the use of certain functions of our website. These technologies collect and process your IP address, the time of your visit, device and browser information, and information about your use of our website. This serves our overriding legitimate interests in optimizing the presentation of our services, in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR.

We also use technologies to fulfill our legal obligations (e.g., to be able to demonstrate consent to the processing of your personal data) and for web analytics and online marketing. You can find further information on this, including the respective legal basis for data processing, in the following sections of this privacy policy. We may also use technologies that are not individually listed in this privacy policy. Further information about these technologies, including the respective legal basis for data processing, can be found on the Usercentrics platform. You can access this by clicking the fingerprint icon in the bottom right or left corner of the page.

Cookie Settings

You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of these technologies in accordance with Article 6(1)(a) GDPR, you can withdraw your consent at any time by contacting us using the contact details provided in the privacy policy. Alternatively, you can click the fingerprint icon in the bottom right or left corner of the page. Please note that if you do not accept cookies, the functionality of our website may be limited.

6.2 Use of the Usercentrics Consent Management Platform for Managing Consent

On our website, we use the Usercentrics Consent Management Platform (“Usercentrics”) to inform you about the cookies and other technologies we use on our website, and to obtain, manage, and document your legally required consent to the processing of your personal data by these technologies. This is necessary in accordance with Art. 6 Para. 1 Sentence 1 lit. c GDPR to fulfill our legal obligation under Art. 7 Para. 1 GDPR to be able to demonstrate your consent to the processing of your personal data. Usercentrics is a service provided by Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the Usercentrics web server stores a so-called server log file, which also contains your anonymized IP address, the date and time of your visit, device and browser information, and information about your consent behavior. Your data will be deleted after three years unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR or we reserve the right to use your data beyond this period, which is legally permitted and about which we inform you in this statement.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA.

The adequacy decision for the USA serves as the basis for the transfer of data to third countries, provided the respective service provider is certified. Such certification exists.

7. Use of Cookies and Other Technologies

We use the following cookies and other technologies from third-party providers on our website. Unless otherwise stated for the individual technologies, this is done on the basis of your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR. The data collected in this context will be deleted once the purpose for which it was collected has ceased and we have discontinued its use. You can withdraw your consent at any time with effect for the future. Further information about your right to withdraw consent can be found in the section "Cookies and other technologies." Further information, including the basis of our cooperation with each provider, can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

Use of Google services

We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information about your use of our website that is automatically collected by Google technologies is generally transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Unless otherwise stated for each individual technology, data processing is based on a joint controllership agreement pursuant to Article 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy.

Our service providers are located in and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection.

Our service providers are located in and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision from the European Commission. Our cooperation with them is based on standard contractual clauses for data protection issued by the European Commission.

Google Maps:

For the visual display of geographical information, Google Maps collects data about your use of the map functions, in particular your IP address and location data, transmits this data to Google, and Google then processes it. We have no influence on this subsequent data processing.

8. Integration of the Trusted Shops Trustbadge/other widgets

To display Trusted Shops services (e.g., trustmarks, collected reviews), Trusted Shops widgets are integrated on this website.

This serves our legitimate interest in optimal marketing by enabling secure online shopping, which outweighs any conflicting interests, pursuant to Art. 6 Para. 1 Sentence 1 lit. f GDPR. The Trustbadge and the services advertised with it are offered by Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne, Germany ("Trusted Shops"), with whom we are jointly responsible for data protection pursuant to Art. 26 GDPR. In the following section of this privacy notice, we inform you about the essential contractual content pursuant to Art. 26 Para. 2 GDPR.

When you interact with the Trustbadge AI+, session cookies are set to save your login status and display the welcome screen, which shows details of the respective online shop (company information, reviews, information about buyer protection) as well as the #trstd secret. A cookie is set to recognize logged-in users and stored for a maximum of 400 days after login. Session cookies are also set to send push notifications when using the app, provided the user has enabled this. This is necessary for Trusted Shops to provide you with the requested digital service. Trusted Shops is responsible for data processing when you interact with the Trustbadge AI+.

Due to the joint responsibility between us and Trusted Shops SE, please contact Trusted Shops directly with any data protection questions or to assert your rights, using the contact options provided in their privacy policy. However, you are always free to contact the data controller of your choice. Your request will then be forwarded to the responsible party for processing, if necessary.

8.1 Data Processing When Integrating the Trustbadge/Other Widgets

The Trustbadge is provided by a US-based CDN (Content Delivery Network) provider. An adequate level of data protection is ensured by an adequacy decision of the EU Commission, which is available here for the USA. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. If service providers are not certified under the DPF, standard contractual clauses have been concluded as a suitable safeguard.

When the Trustbadge is accessed, the web server automatically saves a server log file, which also contains your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. The IP address is anonymized immediately after collection, so the stored data cannot be associated with you personally. The anonymized data is used in particular for statistical purposes and for error analysis.

8.2 Data Processing After Order Completion

After order completion, order information (order totals, order number, and, if applicable, the purchased product) as well as your email address, hashed using a cryptographic one-way function, are transmitted to Trusted Shops. The legal basis for this is Article 6 Paragraph 1 Sentence 1 Letter f GDPR. This serves to verify whether you are already registered for services with Trusted Shops and is therefore necessary for the fulfillment of our and Trusted Shops' overriding legitimate interests in providing the transactional review services linked to the specific order, pursuant to Article 6 Paragraph 1 Sentence 1 Letter f GDPR. If you are already registered, further processing will be carried out in accordance with the contractual agreement between you and Trusted Shops. If you are not yet registered for the services, you will subsequently have the opportunity to do so for the first time. Further processing after successful registration is also governed by the contractual agreement with Trusted Shops. If you are not yet registered for the services, you will subsequently have the opportunity to grant your consent to receive review invitations. If you do not grant this consent, all transmitted data will be automatically deleted by Trusted Shops, and it will no longer be possible to identify you personally.

Trusted Shops uses service providers for hosting, monitoring, and logging. The legal basis for this is Article 6(1)(f) GDPR for the purpose of ensuring smooth operation. This may involve processing in third countries (USA, UK, and Israel). An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which can be accessed here for the USA, here for the UK, and here for Israel. Service providers used from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. If service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable safeguard.

9. Social Media

9.1 Social Buttons from Facebook (by Meta), X (formerly: Twitter), Instagram (by Meta)

Our website uses social buttons from social networks. These are simply embedded as HTML links, so no connection is established with the servers of the respective provider when you visit our website. Clicking on one of the buttons opens the website of the respective social network in a new browser window. There you can, for example, click the Like or Share button.

9.2 Our online presence on Facebook (by Meta), X (formerly: Twitter), Instagram (by Meta)

If you have given your consent to the respective social media operator in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR, your data will be automatically collected and stored when you visit our online presence on the aforementioned social media platforms for market research and advertising purposes. Pseudonymous user profiles are created from this data. These profiles can be used, for example, to display advertisements within and outside the platforms that are likely to correspond to your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as contact options and your related rights and settings for protecting your privacy, please refer to the providers' privacy policies linked below. Should you require further assistance, please contact us.

Facebook (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Data processing in connection with visits to a Facebook (by Meta) fan page is based on a joint controllership agreement pursuant to Article 26 of the GDPR. Further information (information on Insights data) can be found here.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: Brazil, USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for the transfer of data to third countries, provided the respective service provider is certified. Certification is in place.

Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico.

For these countries, the European Commission has not issued an adequacy decision. Our cooperation with them is based on the following safeguards: Standard Contractual Clauses of the European Commission.

X is a service provided by X Internet Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland (“X”). The information automatically collected by X about your use of our online presence on X is generally transferred to and stored on a server of X Corp., FM 1209, Building 2, Bastrop, TX 78602, USA.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection.

Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries, the European Commission has not issued an adequacy decision. Our cooperation with them is based on Standard Contractual Clauses of the European Commission.


Instagram (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). Information about your use of our online presence on Instagram, automatically collected by Meta Platforms Ireland, is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. Data processing in connection with visits to an Instagram (by Meta) fan page is based on a joint controllership agreement pursuant to Article 26 of the GDPR. Further information (information on Insights data) can be found here.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: Brazil, USA, Canada, Japan, South Korea, New Zealand, United Kingdom, and Argentina.

The adequacy decision for the USA serves as the basis for data transfers to third countries, provided the respective service provider is certified. Such certification exists.

Our service providers are located in and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, and Mexico.

The European Commission has not issued an adequacy decision for these countries. Our cooperation with you is based on the following safeguards: Standard Contractual Clauses of the European Commission.

10. Contact Options and Your Rights

10.1 Your Rights

As a data subject, you have the following rights:

pursuant to Article 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;

pursuant to Article 16 GDPR, the right to request the immediate rectification of inaccurate personal data or the completion of incomplete personal data stored by us;

pursuant to Article 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing is necessary:

for exercising the right of freedom of expression and information;

for compliance with a legal obligation;

for reasons of public interest; or

for the establishment, exercise, or defense of legal claims;

pursuant to Article 18 GDPR, the right to request the restriction of processing of your personal data where:

the accuracy of the data is contested by you;

the processing is unlawful, but you oppose its erasure;

We no longer need the data, but you require it for the establishment, exercise, or defense of legal claims, or
you have objected to the processing pursuant to Article 21 GDPR;
you have the right, pursuant to Article 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request its transmission to another controller;
you have the right, pursuant to Article 77 GDPR, to lodge a complaint with a supervisory authority. You can usually contact the supervisory authority of your habitual residence, your place of work, or our company's registered office.

Right to object

Insofar as we process personal data as explained above to protect our overriding legitimate interests within the framework of a balancing of interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is for other purposes, you only have a right to object if there are grounds relating to your particular situation.
After you exercise your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.

This does not apply if the processing is for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.

10.2 Contact Options

If you have any questions regarding the collection, processing or use of your personal data, or if you wish to request information, correction, restriction or deletion of data, or to withdraw your consent or object to a specific use of your data, please contact us directly using the contact details in our legal notice.