Privacy policy
Privacy Policy
The controller responsible for data processing is:
Eminia Trading GmbH
Gernotstrasse 16
44319 Dortmund
Email: datenschutz@eminiatrading.com
Phone: +49 231 886 8082
We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.
1. Access Data and Hosting
You can visit our website without providing any personal information. Each time you access a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. This access data is evaluated solely for the purpose of ensuring the smooth operation of the website and improving our offering. This serves to safeguard our legitimate interests in the correct presentation of our services, which prevail within the context of a balancing of interests, in accordance with Art. 6 (1) (f) GDPR. All access data will be deleted no later than one month after your visit to the site.
Hosting
The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this Privacy Policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact options described in this Privacy Policy.
Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: Canada, New Zealand, Japan, the United Kingdom, and the USA.
The adequacy decision for the USA applies as the basis for transfers to third countries, provided the respective service provider is certified. Until our service providers are certified, data transfer will continue to be based on the following: European Commission Standard Data Protection Clauses.
Our service providers are located and/or use servers in these countries: Australia, India, and Singapore.
There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: European Commission Standard Data Protection Clauses.
2. Data processing for contract processing and contact
2.1 Data processing for contract processing
We collect personal data when you voluntarily provide it to us as part of your order or when you contact us (e.g., via contact form or email). Mandatory fields are marked as such, as in these cases we absolutely need the data to process the contract or process your contact, and without it you cannot complete the order or send the contact. The data collected can be seen in the respective input forms.
We use the data you provide to process the contract and your inquiries (including inquiries regarding and processing of any existing warranty and performance claims as well as any statutory updating obligations) in accordance with Art. 6 (1) (b) GDPR. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been fully processed, your data will be restricted for further processing and deleted after expiry of any retention periods under tax and commercial law in accordance with Art. 6 (1) (c) GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.
2.2 Contacting us
As part of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 (1) (b) GDPR if you voluntarily provide it to us when contacting us (e.g., via contact form, live chat tool, or email). Mandatory fields are marked as such, as in these cases we absolutely need the data to process your contact. The data collected is evident from the respective input forms. After your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data in any other way that is permitted by law and about which we will inform you in this declaration.
3. Data processing for the purpose of shipping processing
For the fulfillment of the contract in accordance with Art. 6 (1) (b) GDPR, we will pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our collaboration with them, please contact us using the contact details described in this privacy policy.
Data transfer to shipping service providers for the purpose of shipping notification
If you have given us your express consent to do so during or after your order, we will pass on your email address to the selected shipping service provider in accordance with Art. 6 (1) (a) GDPR so that they can contact you before delivery for the purpose of notifying you of or coordinating delivery.
You can revoke your consent at any time by sending a message to the contact details described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this policy. If you have any questions about our service providers and the basis of our collaboration with them, please contact us using the contact details described in this privacy policy.
General Logistics Systems Germany GmbH & Co. OHG
GLS Germany-Straße 1 - 7
DE-36286 Neuenstein
Germany
DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany
4. Data processing for payment processing
We work with the following partners to process payments in our online shop: technical service providers, credit institutions, and payment service providers.
4.1 Data processing for transaction processing
Depending on the selected payment method, we will pass on the data necessary for processing the payment transaction to our technical service providers, who work for us as part of a contract processing agreement, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves the purpose of fulfilling the contract in accordance with Art. 6 (1) (b) GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g., on their own website or via a technical integration in the ordering process. The privacy policy of the respective payment service provider applies in this respect.
If you have any questions about our payment processing partners and the basis of our collaboration with them, please use the contact details described in this privacy policy.
4.2 Data processing for the purpose of fraud prevention and optimizing our payment processes
If necessary, we will provide our service providers with additional data, which they will use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and optimizing our payment processes (e.g., invoicing, processing disputed payments, accounting support). Pursuant to Art. 6 (1) (f) GDPR, this serves to safeguard our legitimate interests in protecting ourselves against fraud and in efficient payment management, which prevail within the framework of a balancing of interests.
5. Advertising by Email
Email Newsletter with Registration
If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 (1) (a) GDPR. You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data in any other way that is permitted by law and about which we will inform you in this declaration.
6. Cookies and Other Technologies
6.1 General Information
In order to make visiting our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). You can find out how long they are stored in the overview in your web browser's cookie settings.
Protection of privacy on end devices
When you use our online offering, we use absolutely necessary technologies to be able to provide the expressly requested telemedia service. Storing information on your device or accessing information already stored on your device does not require your consent.
For non-essential functions, storing information on your device or accessing information already stored on your device requires your consent. We would like to point out that if you do not grant your consent, parts of the website may not be fully usable. Any consent you have granted will remain in effect until you adjust or reset the relevant settings on your device.
Possible downstream data processing through cookies and other technologies
We use technologies that are absolutely necessary for the use of certain functions of our website (e.g., shopping cart function). These technologies collect and process IP addresses, the time of visits, device and browser information, as well as information about your use of our website (e.g., information about the contents of your shopping cart). This serves the overriding legitimate interest in an optimized presentation of our offering in accordance with Art. 6 (1) (f) GDPR within the framework of a balancing of interests.
We also use technologies to fulfill the legal obligations to which we are subject (e.g., to be able to prove consent to the processing of your personal data), as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy. We may also use technologies that are not individually listed in this privacy policy. Further information on these technologies, including the respective legal basis for data processing, can be found on the Usercentrics platform. You can access these by clicking on the fingerprint button in the lower right or left corner of the page.
Cookie Settings
You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
If you have consented to the use of these technologies in accordance with Art. 6 (1) (a) GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you can click on the fingerprint button in the lower right or left corner of the page. If you do not accept cookies, the functionality of our website may be limited.
6.2 Use of the Usercentrics Consent Management Platform to manage consent
We use the Usercentrics Consent Management Plattform ("Usercentrics") on our website to inform you about the cookies and other technologies we use on our website, as well as to obtain, manage, and document your legally required consent to the processing of your personal data by these technologies. This is necessary according to Art. 6 (1) (c) GDPR to fulfill our legal obligation under Art. 7 (1) GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. Usercentrics is an offering from Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the Usercentrics web server saves a so-called server log file, which also contains your anonymized IP address, the date and time of your visit, device and browser information, and information about your consent behavior. Your data will be deleted after three years unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR, or we reserve the right to use the data in any other way that is permitted by law and about which we inform you in this declaration.
Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: USA.
The adequacy decision for the USA applies as the basis for transfers to third countries, provided the respective service provider is certified. Certification is available.
7. Use of cookies and other technologies
We use the following cookies and other third-party technologies on our website. Unless otherwise stated for the individual technologies, this is done on the basis of your consent in accordance with Art. 6 (1) (a) GDPR. Once the purpose no longer applies and we no longer use the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with future effect. Further information on your options for revoking consent can be found in the "Cookies and other technologies" section. Further information, including the basis of our collaboration with the individual providers, can be found under each technology. If you have any questions about the providers and the basis of our collaboration with them, please contact us using the contact details described in this Privacy Policy.
Use of Google Services
We use the technologies described below from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, and stored there. Unless otherwise stated for the individual technologies, data processing is based on an agreement concluded for the respective technology between joint controllers in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy.
Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection.
Our service providers are located and/or use servers in countries outside the EU and the EEA. No adequacy decision from the European Commission has been issued for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.
Google Analytics
For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, as well as information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address will be stored on a server located in the EU to derive location data and then immediately deleted before the traffic is forwarded to other Google servers for processing. Data processing is carried out on the basis of a contract processing agreement with Google.
Google Maps
For the visual display of geographical information, Google Maps collects data about your use of the Maps functions, in particular your IP address and location data, transmits it to Google, and then processes it. We have no influence on this subsequent data processing.
8. Integration of the Trusted Shops Trustbadge/other widgets
Trusted Shops widgets are integrated into this website to display Trusted Shops services (e.g., quality seals, collected reviews).
This serves to safeguard our legitimate interests in optimal marketing by enabling secure shopping in accordance with Art. 6 (1) (f) GDPR, which prevail in the context of a balancing of interests. The Trustbadge and the services advertised with it are offered by Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"), with whom we are jointly responsible for data protection pursuant to Art. 26 GDPR. Within the scope of this privacy policy, we inform you below about the essential contractual content pursuant to Art. 26 (2) GDPR.
Within the framework of the joint controllership existing between us and Trusted Shops SE, please contact Trusted Shops preferably for data protection questions and to assert your rights using the contact options provided in the privacy policy. Regardless of this, you can always contact the controller of your choice. Your request will then be forwarded to the other controller for response if necessary.
8.1 Data processing when integrating the Trustbadge/other widgets
The Trustbadge is provided by a US CDN (Content Delivery Network) provider. An appropriate level of data protection is ensured by an adequacy decision of the EU Commission, which for the US is available here. Service providers used in the US are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information can be found here. If service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
When you access the Trustbadge, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. The IP address is anonymized immediately after collection so that the stored data cannot be assigned to you personally. The anonymized data is used primarily for statistical purposes and error analysis.
8.2 Data processing after order completion
After the order has been completed, order information (order totals, order number, and any purchased product) as well as your email address, which has been hashed using a cryptographic one-way function, are transmitted to Trusted Shops. The legal basis is Art. 6 (1) (f) GDPR. This serves to verify whether you are already registered for Trusted Shops services and is therefore necessary to fulfill our and Trusted Shops' overriding legitimate interests in providing the transactional evaluation services linked to the specific order in accordance with Art. 6 (1) (f) GDPR. If you have registered, further processing will take place in accordance with the contractual agreement concluded between you and Trusted Shops. If you are not yet registered for the services, you will then be given the opportunity to do so for the first time. Further processing after registration is also governed by the contractual agreement with Trusted Shops. If you are not yet registered for the services, you will then have the opportunity to consent to receive review invitations. If you do not consent, all transmitted data will be automatically deleted by Trusted Shops, and personal identification will no longer be possible.
Trusted Shops uses service providers in the areas of hosting, monitoring, and logging. The legal basis is Art. 6 (1) (f) GDPR for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA, Great Britain, and Israel). An appropriate level of data protection is ensured by an adequacy decision of the EU Commission, which is available for the USA here, for the Great Britain here, and for Israel here. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information can be found here. If service providers are not certified under the DPF, standard contractual clauses have been concluded as appropriate safeguards.
9. Social Media
9.1 Social Buttons from Facebook (by Meta), X (formerly: Twitter), Instagram (by Meta)
Our website uses social buttons from social networks. These are simply embedded as HTML links, so that no connection is established with the servers of the respective provider when you visit our website. If you click on one of the buttons, the website of the respective social network will open in a new window of your browser. There you can, for example, click the Like or Share button.
9.2 Our online presence on Facebook (by Meta), X (formerly: Twitter), Instagram (by Meta)
If you have given your consent to this in accordance with Art. 6 (1) (a) GDPR to the respective social media operator, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presence on the social media platforms listed above. User profiles will be created using pseudonyms. These can be used, for example, to display advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. Detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your related rights and setting options for protecting your privacy, can be found in the providers' privacy policies linked below. If you still need assistance in this regard, please contact us.
Facebook (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is generally transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. Data processing when you visit a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.
Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by resolution: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.
The adequacy decision for the USA applies as the basis for transfers to third countries, provided the respective service provider is certified. Certification is available.
Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, and Mexico.
There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: European Commission standard data protection clauses.
X is an offering from Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland ("X"). The information automatically collected by X about your use of our online presence on X is generally transferred to and stored on a server of X Corp., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.
Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection.
Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.
Instagram (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is generally transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, and stored there. Data processing when you visit an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.
Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, and Argentina.
The adequacy decision for the USA applies as the basis for transfers to third countries, provided the respective service provider is certified. Certification is available.
Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, and Mexico.
There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: European Commission standard data protection clauses.
10. Contact options and your rights
10.1 Your rights
As a data subject, you have the following rights:
- pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us, to the extent specified therein;
- pursuant to Art. 16 GDPR, the right to immediately request the rectification of inaccurate or incomplete personal data stored by us;
- pursuant to Art. 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing is necessary
- to exercise the right to freedom of expression and information;
- to fulfill a legal obligation;
- for reasons of public interest or
- to assert, exercise, or defend legal claims;
- pursuant to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, provided that
- you dispute the accuracy of the data;
- the processing is unlawful, but you refuse its erasure;
- we no longer need the data, but you require it to assert, exercise, or defend legal claims, or
- you have objected to the processing pursuant to Art. 21 GDPR;
- pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common, and machine-readable format or to request its transmission to another controller;
- pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your habitual residence or place of work or our company headquarters for this purpose.
Right of Objection
If we process personal data as explained above to protect our legitimate interests, which prevail within the framework of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.
After exercising your right of objection, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims.
This does not apply if the processing is carried out for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.
10.2 Contact options
If you have any questions about the collection, processing, or use of your personal data, or if you wish to request information, correction, restriction, or deletion of data, or to revoke consent you have granted, or object to a specific use of your data, please contact us directly using the contact details in our legal notice.