Terms of service

General Terms and Conditions

1. Scope
The following General Terms and Conditions apply to all orders placed via our online shop by consumers and businesses.

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor independent professional activity. A businessperson is a natural or legal person, or a partnership with legal capacity, who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

The following applies to businesses: If the businessperson uses conflicting or supplementary general terms and conditions, their validity is hereby rejected; they will only become part of the contract if we have expressly agreed to them.

2. Contracting Parties, Conclusion of Contract, Correction Options

The purchase contract is concluded with Eminia Trading GmbH.

By placing the products in the online shop, we make a binding offer to conclude a contract for these products. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained during the ordering process. The contract is concluded when you accept the offer for the products in your shopping cart by clicking the order button. You will receive a confirmation email immediately after submitting your order.

3. Contract Language, Storage of Contract Text

The language(s) available for concluding the contract: German

We do not save the contract text.

4. Delivery Conditions

Delivery Options
We ship the products to the delivery address specified during the ordering process.

We only ship by post. Unfortunately, self-collection of the goods is not possible.

5. Payment

5.1 Prices
The prices stated at the time of the order apply. These are total prices and include VAT.

5.2 Payment Methods
The following payment methods are generally available in our shop.

Advance Payment
If you select advance payment as your payment method, we will provide you with our bank details in a separate email and deliver the goods after receipt of payment.

Credit Card
You enter your credit card details during the ordering process. Your card will be charged immediately after placing your order.

SEPA Direct Debit
By placing your order, you grant us a SEPA direct debit mandate. We will notify you of the debit date at least one banking day in advance (so-called prenotification). A banking day is every working day, except Saturdays, federal public holidays, and December 24th and 31st of each year. Your account will be debited before the goods are shipped.

Apple Pay
To pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, have activated the Apple Pay feature, authenticate yourself with your login details, and confirm the payment instruction. The payment transaction will be processed immediately after placing your order. Further information will be provided during the ordering process.

Google Pay
In order to pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have activated the Google Pay function, authenticate yourself with your login details, and confirm the payment order. The payment transaction will be processed immediately after placing the order. Further information will be provided during the ordering process.

PayPal
In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, authenticate yourself with your login details, and confirm the payment order. The payment transaction will be processed by PayPal immediately after placing the order. Further information will be provided during the ordering process.

PayPal may offer registered PayPal customers, selected according to its own criteria, additional payment methods in their customer account. However, we have no influence on the availability of these methods; Other individually offered payment methods affect your legal relationship with PayPal. Further information can be found in your PayPal account.

 

6. Right of Withdrawal
Consumers are entitled to the statutory right of withdrawal, as described in the cancellation policy. Businesses are not granted a voluntary right of withdrawal.

7. Transport Damage
The following applies to consumers: If goods are delivered with obvious transport damage, please report such defects to the deliverer as soon as possible and contact us immediately. Failure to file a complaint or contact us will have no consequences for your statutory rights and their enforcement, in particular your warranty rights. However, you will help us assert our own claims against the carrier or transport insurance.

The following applies to businesses: The risk of accidental loss and accidental deterioration passes to you as soon as we have delivered the item to the freight forwarder, carrier, or other person or institution designated to carry out the shipment.

8. Warranty and Guarantees

8.1 Liability for Defects
The statutory liability for defects applies.

8.2 Warranties and Customer Service
Information on any applicable additional warranties and their precise terms and conditions can be found with the product and on special information pages in the online shop.

9. Liability
We are always liable without limitation for claims based on damages caused by us, our legal representatives, or vicarious agents:

• in the event of injury to life, body, or health,
• in the event of intentional or grossly negligent breach of duty,
• in the event of a warranty promise, if agreed, or
• to the extent that the scope of application of the Product Liability Act applies.

In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligations), due to slight negligence on our part, our legal representatives, or vicarious agents, liability is limited to the damage foreseeable at the time the contract was concluded, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.

10. Dispute Resolution
We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.